In practice, healthcare employees diagnose, treat, and advise citizens in their homes by using pictures, video, and questionnaires and by having access to digital database with test results and patient journals. Furthermore, citizens are provided with tools to follow-up on their own health without going to the hospital, and they are put in digital contact with self-help groups.

Centre for Telemedicine and Telehealthcare is a prime example of how citizens can participate in developing the healthcare system. The project streamlines collaboration between home care nurses and experts at hospitals, and it facilitates that information can be shared between municipalities, hospitals, and general practitioners.

The centre was established in 2012 and is run by Central Denmark Region – a member of Smart Aarhus.